Terms and conditions

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In accordance with the provisions of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy (LCEN), users of the [Name of your wine estate] website are hereby informed of the identity of the various parties involved in its creation and monitoring.

1. Website publisher
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Domaine Clavel
Legal form: SCEA (agricultural cooperative)
Share capital: 
Address: Rue du Pigeonnier, 30200 Saint-Gervais
RCS number: 
Intra-community VAT number: 
Email: clavel@domaineclavel.com
Phone: +33 (0)4 66 82 78 90

2. Publication director
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Claire CLAVEL

3. Hosting
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The website is hosted by:
WIX
Address: 
Phone: 

4. Intellectual property
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The entire website (text, images, graphics, logo, icons, videos, etc.) is the exclusive property of Domaine Clavel, unless otherwise stated.
Any reproduction, distribution, modification, or use without prior written authorization is prohibited.

Terms and Conditions of Sale (TCS)
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1. Scope of application
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These Terms and Conditions of Sale govern the contractual relationship between Domaine Clavel and any person making a purchase via the website www.domaineclavel.com.
Any order implies the customer's full and complete acceptance of these GTS.

2. Products
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The products offered for sale are described and presented as accurately as possible. Photographs are not contractually binding.
 

3. Prices
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The prices listed on the website are in euros, inclusive of all taxes (including VAT), excluding delivery costs.
Domaine Clavel reserves the right to modify its prices at any time, while guaranteeing the application of the price in effect at the time of the order.

4. Ordering
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Any order placed on the website implies acceptance of the prices and descriptions of the products available for sale.
Confirmation of the order implies acceptance of these T&Cs.

5. Payment
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Payment for orders can be made:

By credit card via a secure payment platform

By bank transfer

The order will only be processed after receipt of full payment.

6. Delivery
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Deliveries are made to the address provided by the customer when placing the order.
Delivery times are provided for informational purposes only. Domaine Clavel cannot be held responsible for delays attributable to the carrier.

7. Right of withdrawal
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In accordance with Article L221-18 of the French Consumer Code, the customer has a period of 14 days to exercise their right of withdrawal, except for products that are likely to deteriorate rapidly (e.g., opened bottles).

8. Complaints
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Any complaint concerning a defective or non-compliant product must be reported within 48 hours of receipt, by email to clavel@domaineclavel.com
 

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9. Liability
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Domaine Clavel cannot be held liable for any indirect damage related to the use of the products or the website.

10. Personal data
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The personal data collected is processed in accordance with our Privacy Policy.

11. Applicable law and jurisdiction
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These T&Cs are subject to French law.
In the event of a dispute, jurisdiction is assigned to the courts of Saint Gervais, unless otherwise required by law.